Privacy Policy

Vernon Morris Utility Solutions Limited (“We”) are committed to protecting and respecting your privacy. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information collection

We may collect and process the following data about you:

1.Contact details that you provide by filling in forms on our website www.vernonmorris.co.uk. Including information that you provide when you:

Enquire about a specific product or products
Request a call back
Submit a question to us
Provide us with feedback

2. Details of your visits to our site, including but not limited to: location data, weblogs and other communication data and the resources that you access.

IP addresses

We may collect information about your computer, including, where available your IP address, operating system and browser type, for system administration. This is statistical data about our ‘users’ browsing actions and patterns and does not identify any individual.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site, and also allows us to improve our site. If you want to disable your cookies please refer to your browser for help.

Where we store your personal data

Your personal information will not be transferred to a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data once transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer
To provide you with information about our products, services, offers or technical developments that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes

Correcting / updating / accessing personal information

If your personal information changes (such as your post code, email address etc.), or if we have inaccurate information, we will endeavour to correct, update or remove your personal information from our database. To notify us of a change or inaccuracy, you can advise us by email, calling us on 01244 660794, or by post to:

Vernon Morris Utility Solutions Ltd

Airfield View

Hawarden Industrial Park

Deeside

Flintshire

CH5 3QW

How long will we keep your information?

The periods for which we keep your information will depend on the purpose for which the information was collected and the use to which it is put. We will not keep personal information for longer than is necessary for our business or legal requirements.

Your account information will be held for 7 years from the end of your relationship with us.

We will keep your contact information for a reasonable period of time after your relationship with us has finished in case you decide to use our service again and we may contact you about services during this time unless you have specified that you no longer wanted to be contacted with regard to any marketing communications.

Subject access requests

If you would like to access the personal information that Vernon Morris Utility Solutions Ltd holds about you, please write to us at:

Vernon Morris Utility Solutions Ltd

Airfield View

Hawarden Industrial Park

Deeside

Flintshire

CH5 3QW

– for the attention of the Database Manager.

Notification of changes

If we decide to change our privacy policy, we will post notification of those changes on our Homepage so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your personal data in a manner different from that stated at the time it was collected, we will notify you by email. You will have a choice as to whether or not we use the information in this different manner.